Your safety matters!


 

Due to the current situation, the Caux Conference and Seminar Centre remains closed for now. We look forward to opening our doors again as soon as the situation allows. Please contact us at any time with inquiries, to pre-book your event or to explore the options according to your individual needs.

Please note that our reservations department is working on a reduced schedule. But we can be reached by email at any time.

We look forward to hearing from you.

 

IMPORTANT NOTICE

Our cancellation policies have been adapted to the exceptional situation (More information below).

 

PAYMENT POLICY 

(valid until further notice due to COVID-19)

In order to confirm your booking, we will ask for a 25% deposit from the total amount quoted on reservation. This payment will be due 30 days prior to your arrival.

The remaining balance, including all extra charges and supplements, will be invoiced at the end of your stay. This final invoice is to be paid within 30 days via bank transfer.

Individual (as opposed to business) invoices need to be settled prior to the guest’s departure (via bank transfer, cash CHF/Euro/USD or credit / debit card). Thank you for your understanding.

 

CANCELLATION POLICY 

(valid until further notice due to COVID-19)

We currently accept reservations for 2021 on a tentative basis until 30 days prior to the event without any financial impact for our guests.

Reservations are confirmed 30 days prior to arrival when a deposit payment of 25% of the total invoice is required.

In case of a cancellation of the entire event less than 30 days prior to the arrival date, the deposit of 25% will not be refunded but retained to be used for the event taking place for an alternative date at your convenience in 2021.

 

  • If our guests are not able to postpone the event within 2021, the deposit payment will be lost.
  • If the Conference and Seminar Center is not able to offer adequate alternative dates, the deposit can be either moved into the year 2022 or be refunded.

For more information please do not hesitate to contact us directly by email.

 

Your Hospitality Team

 

 

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